Amazon Alexa is a voice-controlled pplication that is rapidly gaining popularity. In this paper user interactions with this technology, and focused on the types of tasks requested of Alexa, the variables that affect user behaviours with Alexa, and Alexa's alternatives. AI-based voice assistance using AWS is offering the users a way to acquire such competence. Particularly, we focus on developing skills for the Alexa assistant, as it is the most widespread. It’s open a new world, a world where the user can talk to a machine as if it were a human and the machine will perform the work you request. Ideally, such conversations should be solely between the user and the voice assistance. For the hands-free feature that the user raved about and the other for speech recognition and understanding which is one key feature of the Echo.
Keywords
Conversational Agents, Human information Behaviour, Human Information Interactions, Intelligent Personal Assistants, Voice-Controlled Agents
